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Kepier School Logo
  • About Us
    • Headteacher
    • Ethos and Vision
    • Governors
    • Staff List
    • Admissions
    • British Values
    • Football Academy
      • Football Academy
      • Our Aims
      • Applications
      • Working in Partnership
      • Meet the Team
      • Latest News
      • Gallery
    • Requests For Copies
  • Learners
    • Uniform
    • Behaviour For Learning
    • Rewards
    • Extra Curricular Activities
    • Exam Information
    • Learner Voice
  • Parents
    • Letters To Parents
    • Year Group Info
      • Year 7 Manager
      • Year 8 Manager
      • Year 9 Manager
      • Year 10 Manager
      • Year 11 Manager
    • Parents’ Evenings
    • Uniform
    • Transition
    • Parent View
    • Parent Pay
    • Free School Meals
  • Curriculum
    • Curriculum Vision Statement
    • Art and Design
    • Business
    • English
    • French
    • Geography
    • Health and Social Care
    • History
    • ICT and Computer Science
    • Mathematics
    • Music
    • Physical Education
    • PSHCE
    • Religion, Philosophy & Ethics
    • Science
    • Technology
    • Typical Lessons
      • Subjects Taught – All Years
      • Subjects Taught – Football Academy
    • Key Stage 4 Course Information
    • SEN
      • SEND Classroom
    • Assessment
      • Reporting to Parents/Carers
      • Results
      • Exam Information
      • Progress 8
      • SMSC
  • Careers
  • Information
    • School Calendar
    • Times of the School Day
    • Term Dates
    • Policies
    • Results
    • Catering
      • Catering
      • Our Menus
      • Special Dietary Requirements
      • Parent Pay
    • Careers (CEIAG)
      • Careers Team
      • Careers Implementation
      • Careers Plan
      • Useful Links and Contacts
      • Useful Documents
      • Labour Market Information (LMI)
      • Destination Data
    • Safeguarding
      • Safeguarding Overview
      • Safeguarding Policies
      • Spotlight on Safeguarding Newsletters
      • Operation Encompass
    • Vacancies
    • Statutory Information
      • Ofsted
      • Financial Information
      • Pupil Premium
      • Send Information Report
      • DFE School Performance Tables
  • SEN
    • SEND Support at Kepier
    • SEN Information Report – Summer 2025
    • Kepier SEND Policy
    • SEND Classroom
  • Community
    • Community Facilities
    • Lettings and Room Hire
  • Most Able
  • Contact Us
  • Vacancies
Kepier School Logo
  • About Us
    • Headteacher
    • Ethos and Vision
    • Governors
    • Staff List
    • Admissions
    • British Values
    • Football Academy
      • Football Academy
      • Our Aims
      • Applications
      • Working in Partnership
      • Meet the Team
      • Latest News
      • Gallery
    • Requests For Copies
  • Learners
    • Uniform
    • Behaviour For Learning
    • Rewards
    • Extra Curricular Activities
    • Exam Information
    • Learner Voice
  • Parents
    • Letters To Parents
    • Year Group Info
      • Year 7 Manager
      • Year 8 Manager
      • Year 9 Manager
      • Year 10 Manager
      • Year 11 Manager
    • Parents’ Evenings
    • Uniform
    • Transition
    • Parent View
    • Parent Pay
    • Free School Meals
  • Curriculum
    • Curriculum Vision Statement
    • Art and Design
    • Business
    • English
    • French
    • Geography
    • Health and Social Care
    • History
    • ICT and Computer Science
    • Mathematics
    • Music
    • Physical Education
    • PSHCE
    • Religion, Philosophy & Ethics
    • Science
    • Technology
    • Typical Lessons
      • Subjects Taught – All Years
      • Subjects Taught – Football Academy
    • Key Stage 4 Course Information
    • SEN
      • SEND Classroom
    • Assessment
      • Reporting to Parents/Carers
      • Results
      • Exam Information
      • Progress 8
      • SMSC
  • Careers
  • Information
    • School Calendar
    • Times of the School Day
    • Term Dates
    • Policies
    • Results
    • Catering
      • Catering
      • Our Menus
      • Special Dietary Requirements
      • Parent Pay
    • Careers (CEIAG)
      • Careers Team
      • Careers Implementation
      • Careers Plan
      • Useful Links and Contacts
      • Useful Documents
      • Labour Market Information (LMI)
      • Destination Data
    • Safeguarding
      • Safeguarding Overview
      • Safeguarding Policies
      • Spotlight on Safeguarding Newsletters
      • Operation Encompass
    • Vacancies
    • Statutory Information
      • Ofsted
      • Financial Information
      • Pupil Premium
      • Send Information Report
      • DFE School Performance Tables
  • SEN
    • SEND Support at Kepier
    • SEN Information Report – Summer 2025
    • Kepier SEND Policy
    • SEND Classroom
  • Community
    • Community Facilities
    • Lettings and Room Hire
  • Most Able
  • Contact Us
  • Vacancies
  • facebook.com/kepier
  • @kepiergw
  • info@kepier.com
  • 0191 512 8960

Kepier Complaints Policy

 Click here to download a copy of this policy in PDF format

Public Policies, Staff Policies

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← Kepier Staff Disciplinary Policy
Kepier Designated Teacher Policy (looked-after and previously looked-after children) →
Kepier is part of the Eden Learning Trust
Registered in England Company No: 10980753
Charitable Limited Company Status

Headteacher: Mr C Devlin

Kepier, Dairy Lane, Houghton Le Spring
Tyne & Wear, DH4 5BH
0191 512 8960

General enquiries fao Mrs S Younghusband, HR and Governance/Core SLT Support:
info@kepier.com
SENDCO enquiries fao Miss D Ross:
sendco@kepier.com
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